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Pawel Brodzinski's avatar

I think about triaging the following:

* I am Comfortable With this Task

* This is going to be some work

* I am worried about this task

And I can't help but bring Cynefin. Doesn't it map to Simple/Obvious, Complicated, and Complex?

With a physical board, you could even communicate that with a place where you write the task title, so you know which is which: https://brodzinski.com/wp-content/uploads/kanban-cynefin.jpg

And yes, we'd have a bottom left corner for all sorts of screwups and emergencies, too.

A side effect: en masse, the upper-right weight would be a measure of the complexity of the totality of the work. Either predicted (the task was in the upper right from the outset) or unexpected (it moved the the upper right during its lifetime).

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Jim Benson's avatar

Very much so.

The thing about planning "work" is everything we could do from switching on the lights to inventing spontaneous electricity generation is lumped into the same definition. Stuff to do.

Comfort and worry are big parts of this. All comfort means a relatively boring "work" which would hopefully be made up for by other things (like to social nature of a given job), and all things worried would be (and now for many people is) a recipe for nearly impossible deliveries of confused products to uncertain customers.

Pressure makes us do the latter and pretend it is the former, enticing us all to underestimated the complete-ability of the task and the human toll our underestimations take.

Just noting, "I as a professional am uncomfortable with this task" is a huge step towards actual. completable (and rewarding) work.

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