Isn't the story an example Theory of Constraints, except applied to purely human, i.e., not machinistic, context?
Granted, the humane context adds the whole layer of complexity. After all, a machine doesn't complain it has to wait for another machine, that happens to be a bottleneck.
What I've found is that all models are (almost) always relevant and that TOC is everywhere. That in relationships, workflow, dealing with stress, heroes, bottlenecks (reduction in what's needed at a critical point) are always relevant and understanding how to deal with them is a core strength of anyone.
In this case, while this was a TOC issue, it was also a personal value issue, a political issue, and a status quo bias issue. It's not just that the human adds complexity, it invites the intersection of other helpful models. (Maslow, Jung, Kahneman & Tversky)
There are also economic models (Ostrom, etc) that place value on co-creation and invention while understanding the drive (fear) to hoard or to overload.
Isn't the story an example Theory of Constraints, except applied to purely human, i.e., not machinistic, context?
Granted, the humane context adds the whole layer of complexity. After all, a machine doesn't complain it has to wait for another machine, that happens to be a bottleneck.
What I've found is that all models are (almost) always relevant and that TOC is everywhere. That in relationships, workflow, dealing with stress, heroes, bottlenecks (reduction in what's needed at a critical point) are always relevant and understanding how to deal with them is a core strength of anyone.
In this case, while this was a TOC issue, it was also a personal value issue, a political issue, and a status quo bias issue. It's not just that the human adds complexity, it invites the intersection of other helpful models. (Maslow, Jung, Kahneman & Tversky)
There are also economic models (Ostrom, etc) that place value on co-creation and invention while understanding the drive (fear) to hoard or to overload.
So, yes an example of TOC and much more.