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True North, Granularity, and Strategic Conversations

Karl Scotland | Mike Burrows | Jim Benson

Podcast Description:

Join Jim Benson, Mike Burrows, and Karl Scotland as they dive into the evolving world of visual management, strategy, and organizational alignment. This episode explores why defining a clear True North is so challenging, how non-prescriptive and outcome-oriented approaches foster better engagement, and why granularity—breaking down strategy and planning into actionable, context-specific elements—matters for real progress.

Key topics include:

  • True North is required to have a confident, directed, team

  • The power of non-prescriptive, context-rich language for shared vision

  • How granularity in planning and strategy leads to more robust, adaptable outcomes

  • The importance of collaborative conversations over top-down prescriptions

  • Balancing freedom and constraint to enable both confidence and flexibility in teams

  • Visual tools like the X-Matrix and Obeya for organizing and socializing strategy

Listeners will hear practical insights on making strategy more humane, actionable, and resilient—moving beyond rigid plans to a more granular, conversational, and emergent approach to change.

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